I’ve started to have to quantify the roles I perform at Charity Marketing Group to see how things are going to play out, how my time is divided, and if I need help, where that help would come into play. Here’s what I currently am doing.
- Management of Backups and Restoration of User Created Data – 5 hours per week
- Management of Web Hosting – 1 hour per week
- Management of E-mail Service, Accounts, Support, Backups – 2 hours per week
- Server and Account Management – 4 hours per week
- Desktop/Laptop Client Support – 8 hours per week
- Hardware Management, Planning and Purchasing – 1 hour per week
- Network Administration – 1 hour per week
- Online Advertising Management – 10 hours per week
- Web Development (PHP/XHTML/CSS/JS) – 4 hours per week
- Content Development – 2 hours per week
- Management and Support of Mobile Devices – 1 hour per week
- Management of Freelancers and Third Party Companies – 8 hours per week
- Research (Technology, Online Marketing, Web Development) – 3 hours per week
Total: 50 hours per week
I’m sure I’m forgetting all the things that I don’t have to do weekly, but that list pretty much sums up the majority of my work, and while I’m only doing those things for around twenty people, it can definitely end up being a lot of work, and as we look to reduce costs, more and more of the overall tasks that make up Web Development, Online Marketing, and IT are taken from the freelancers and the third parties, and put into my lap. I definitely always feel like I’m a day behind. Good thing I can multi-task fairly effectively.
Yesterday, I set-up a new laptop, answered e-mails, and worked on the backups, but by the end of the day, I was frustrated, exhausted, and dreading today. It is definitely hard to be the only person in a company that understands IT or web development, and be one of only three people that has any understanding of Online Marketing. The worst thing is that the more work I push towards freelancers, the more management time I have to put in each week, and sometimes managing someone takes longer than if I had just done it myself. I would also love more time to research each week. My IT skills aren’t where they should be and even with setting aside an hour every other day, I feel like I’m falling behind on the changes with online marketing, social media, and branding in the new media landscape. And while web development doesn’t change very fast, I haven’t been able to practice some of the more complicated concepts lately, and so I feel like I’m forgetting things I used to know in that regard, thus having to research it again when I need it.
Thank goodness for the Internet…