Bell Canada Issues

I was waiting for a phone call from Sabine, and at around nine o’clock, I started to realize it was getting pretty late. I checked my phone, and realized it had no signal. I went through the options in my phone, and realized I wasn’t connected to any network.

I told it to search for networks, and Bell came up as an option. I tried to select it and it told me my SIM card wouldn’t allow me to connect.

I opened up my phone, took out my SIM card, and after reassembling everything, I tried again, only to see the same issue.

I contacted Bell Canada’s technical support via Skype, and after discussing with the tech for some time, and being asked to go through a number of steps, including restoring my phone to factory default settings, it was decided that my SIM card needed replacing.

I conceded the fact, and went to bed. When I woke up, I was pleasantly surprised to see I had three bars of signal once again.

There was never anything wrong with my SIM, and it was most likely an outage that Bell hadn’t known about when I first called. Thankfully, they were able to fix the issue so I have service again, but I wish I hadn’t reset my phone, its settings, my apps and whatnot.

At the end of the day, I applaud the tech for being patient and trying everything he could think of, making sure to ask a few other technicians for potential ideas.

I am also glad that I didn’t have to go to the store to get a replacement SIM. It is never convenient to have to go somewhere just to get something fixed.

Oh, and I really love my Samsung Galaxy S Vibrant, in case you were wondering.

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