Frustration with Dell: Update Two

So, five more days have gone by, and due in part to my special circumstances of not having a home phone line, I haven’t been able to talk to the representative they’ve set up to help me with the problems my wife is having with the Dell laptop that I bought her. I have since …

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Frustration With Dell

Over ten people per year ask me which company they should buy their laptops for, and thanks in large part to my personal experience with certain people at Dell (@LionelatDell), and the various blogging efforts they’ve done, I’ve been recommending them. Unfortunately, their involvement in the blogosphere says nothing about the quality of their machines, …